Support for disabled people


We provide a range of services to support people with disabilities.

Access to and within the city centre

Our Taxicard scheme helps disabled people who live in Cambridge and have a low income to pay for taxi journeys. When you join the scheme, we will give you vouchers that you can use to pay some of the fare for a one-way journey.

  • Find out more about our Taxicard scheme

If you need help getting around, our Shopmobility service can lend you a mobility aid when you visit the city centre. We recommend that you reserve your equipment in advance.

We have fully accessible Changing Places toilets. Each one has a peninsular toilet with support rails and space for a wheelchair to either side. The rooms have plenty of space for carers and a height-adjustable changing bench and hoist.

Adaptations to your home

The Cambridgeshire Home Improvement Agency (Cambs HIA) provides grants to pay for home adaptations for disabled people. The agency can help you apply for the grant. They can also help you appoint a contractor and oversee the work, even if you are not eligible for the grant.

We also provide home adaptations for council tenants, separate to the Cambs HIA’s work. These usually need an assessment by an occupational therapist.

Keeping active

Our exercise referral service can help you manage your long-term medical condition or disability with a programme of activity. Each programme includes support, assistance and supervision as required from specialist exercise professionals. Your tailored programme might include gym-based exercise sessions, exercise classes, or online courses.

Our Invigorate physical activity programme can help improve your wellbeing, especially if you experience mental ill health.

We provide strength and balance classes for older adults with mobility needs.

You can use our activity assessment tool to determine what class or activity might be right for you. It makes suggestions based on your current levels of mobility, strength and balance.

Visiting support service for older residents

Our Visiting Support service is available for all Cambridge residents aged over 65. It connects people with services that can help them remain independent and socially active. It also makes sure they have access to the care and support they need.

British sign language interpretation

We provide British Sign Language (BSL) interpretation to help people access our services. This includes using SignLive to support BSL users to contact us by phone.

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