Previously, as part of providing a good service to our customers, we have sent out mailings in relation to public consultations or notifications on our planning policy documents, such as the Local Plan or a Neighbourhood Plan.

On 25 May 2018, new data protection regulations came into force which set out clear obligations on organisations that hold and handle personal data. The changes to the regulations mean that we cannot send you any mailings in relation to public consultations or notifications on our planning policy documents without you giving us consent to do so. Therefore to receive mailings from us you need to opt-in to one or more of our ‘areas of interest’.

This privacy notice sets out how your personal data will be used and by whom, if you opt-in to any of our ‘areas of interest’ and therefore give us consent to use your personal data to send you future mailings in relation to public consultations or notifications on our planning policy documents.

Who is responsible for holding your personal data?

South Cambridgeshire District Council at South Cambridgeshire Hall, Cambourne Business Park, Cambourne, Cambridge, CB23 6EA and Cambridge City Council at Cambridge City Council, PO Box 700, Cambridge, CB1 0JH are the data controllers responsible for holding your personal data.

The Data Protection Officer is the Information Governance Manager at 3C Shared Services, who can be contacted by post: Information Management Team, 3C ICT, South Cambridgeshire Hall, Cambourne Business Park, Cambourne, Cambridge, CB23 6EA, by email: infogov@3csharedservices.org.

3C Shared Services is a strategic partnership between Cambridge City Council, Huntingdonshire District Council and South Cambridgeshire District Council.

How will your personal data be held?

Your personal data will be held in our consultation databases and will be used by the Greater Cambridge Shared Planning Service (a shared service for South Cambridgeshire District Council and Cambridge City Council) to carry out mailings in relation to public consultations or notifications on our planning policy documents.

How will your personal data be used?

Your personal data will be used by the Greater Cambridge Shared Planning Service to carry out mailings in relation to public consultations and notifications on our planning policy documents. We will let you know of public consultations and any other notifications in relation to the ‘areas of interest’ that you have opted-in to, and therefore given us consent to contact you about.

Will any of my personal data be shared with others?

Your personal data will be used by the Greater Cambridge Shared Planning Service to carry out mailings in relation to public consultations and notifications on our planning policy documents.

South Cambridgeshire District Council and Cambridge City Council share the responsibility for the preparation of Neighbourhood Plans with the relevant Parish Councils or Neighbourhood Forum. If you opt-in to being notified about one or all of our Neighbourhood Plans, we will share your personal data with the relevant Parish Councils or Neighbourhood Forum for that Neighbourhood Plan so that where they are the responsible authority they can notify you.

How long will my personal data be kept?

We will review the personal data that we hold for mailings every two years to ensure that our mailing lists remain current, and therefore for us to continue to hold your personal data after the point of review, you will need to re-confirm your preferences when we write to you. You can opt-out of us holding your personal data for mailings at any time.

What are my rights?

You hold the following rights with regard to the personal data you provide us.

You have the right to have a copy of what is held about you, this is called a Subject Access Request. If you would like to make a formal Subject Access Request, please write to the Information Governance Team, 3C ICT, South Cambridgeshire Hall, Cambourne Business Park, Cambourne, Cambridge, CB23 6EA or email: infogov@3csharedservices.org. If any of your personal data that we hold is inaccurate, you have the right to have it corrected.

You can view your own personal data that we hold on the Greater Cambridge Planning Service consultation website at any point by logging into your record(s) on the consultation databases. You can also log in to the consultation databases to update your details at any time. For this your account(s) on our consultation databases will need to include an email address, as this is your unique identifier to allow you to login.

If your account(s) on our consultation databases do not include an email address, you will need to contact the Greater Cambridge Shared Planning Service to request a copy of your personal data that we hold on the consultation databases or to update your details:

• by email: ldf@scambs.gov.uk or policysurveys@cambridge.gov.uk; or
• by post: South Cambridgeshire Hall, Cambourne Business Park, Cambourne, Cambridge, CB23 6EA or Cambridge City Council, PO Box 700, Cambridge, CB1 0JH.

Right to Rectification – You have the right to have any inaccurate or incomplete personal data rectified.

The Right to Erasure (once consent has been withdrawn)

Right to Restriction – You have the right to request a restriction of the processing of your personal data in situations where it is inaccurate, unlawful, and no longer needed for the purposes for which it was originally collected, or if a withdrawal of consent has been made.

Right to Data Portability - You have the right to request your personal data which you have provided to us to be supplied in a structured, commonly used and machine readable format such as CSV. You may request that this information is supplied directly to another data controller on your behalf.

Can I opt-out in future? How do I opt-out?

If you change your mind and no longer wish to receive mailings from us in relation to public consultations and notifications on our planning policy documents, you can opt-out at any time either by unselecting any of your ‘areas of interest’ using the consultation database or by writing to the Greater Cambridge Shared Planning Service:

• by email: ldf@scambs.gov.uk or policysurveys@cambridge.gov.uk; or
• by post: South Cambridgeshire Hall, Cambourne Business Park, Cambourne, Cambridge, CB23 6EA or Cambridge City Council, PO Box 700, Cambridge, CB1 0JH.

The consultation databases will allow you to permanently delete your account(s) and therefore all your personal data, provided that there are no representations attached to your account(s). Where you have made representations, we will retain your representations made with the associated personal data for fifteen years from the date of adoption of that planning policy document. Further information is set out in our Representations on Planning Policy Documents: Privacy Notice.

Can I make a complaint about how my data is held?

We hope this privacy notice provides you with a clear explanation of what we do with your personal data and why, however if you have any queries or concerns please contact the Greater Cambridge Shared Planning Service directly in the first instance:

• by email: ldf@scambs.gov.uk or policysurveys@cambridge.gov.uk; or
• by post: South Cambridgeshire Hall, Cambourne Business Park, Cambourne, Cambridge, CB23 6EA or Cambridge City Council, PO Box 700, Cambridge, CB1 0JH.

Alternatively you can take your concerns to:

• The Data Protection Officer by email: infogov@3csharedservices.org, or by post: Information Governance Manager, 3C ICT, South Cambridgeshire Hall, Cambourne Business Park, Cambourne, Cambridge, CB23 6EA
• The Information Commissioner who oversees Data Protection and Freedom of Information. Information on what they do and how to contact them can be found at: www.ico.org.uk
• The councils via our complaints process or SCDC’s customer feedback.