If you cannot find the information you are seeking, then you can make an information request.
All requests must be made in writing.
After you have made a request
We will acknowledge receipt of your request and provide you with a reference number. If we're unsure about what information you want, we may ask you for clarification.
Your request should be answered within 20 working days, although in some circumstances this could be longer. If we need more time to respond to your request, we will notify you of the delay.
In the case we cannot answer your request or provide you with the information you have asked for, we will provide you with a reason.
If you are not happy with our response
If you have questions arising from the information we provide, these may be treated as new requests. You can also ask for a review by emailing foi@cambridge.gov.uk.
We will deal with your review in line with our Internal review policy [PDF, 0.2MB].
If you are not satisfied with the outcome of the review you can make a complaint to the Information Commissioner.
Most of the information we publish on our website is available through the Open Government Licence.
The Information Commissioner's Office oversees freedom of information regulations. Visit their website to find out more about the Freedom of Information Act and for advice about making requests.
