Update, 13 October: The lift is working again. Thank you for your patience while we repaired it.

Original message, 1 September: The lift to the lower levels of Grand Arcade car park is out of action.

You can park in the lower levels, but should park in the upper levels if you need to use the lift.

We apologise for any inconvenience this causes.

The Shopmobility office is open as normal.