Most common insects don’t have public health significance and can be safely left alone.
We can identify those few pests of public health significance that can affect residents – such as cockroaches, bed bugs and pharaoh ants.
Send us a photo of the insects by email and we’ll try to identify them for you.
If you need a more detailed identification, Insect Research and Development Ltd might be able to help – a charge will apply.
Avoid infestations
- Don't leave food waste lying around
- Avoid piles of rubbish – these can provide a home and food for rodents and insects
- Maintain your drainage system – repair broken pipes, covers for example
- Report problems as soon as possible
