Home-Link is a choice-based lettings (CBL) scheme offering more choice to housing register applicants in Cambridge and the six neighbouring authorities.
It offers greater transparency, flexibility and feedback for applicants, allowing them to see the availability of social housing across all seven local authority areas and therefore make realistic decisions about their housing options.
You can register with the Home-Link scheme by visiting the Home-Link website or by filling in and returning the Home-Link application form.
How Home-Link works
Home-Link is primarily a web-based system that allows applicants to apply for housing and bid for properties online, although this can also be done by telephone or text, in person or by post.
The Home-Link scheme advertises virtually all of the available council and housing association properties. In addition to advertising properties online, a fortnightly magazine advertising all available property is produced and distributed across the sub-region too.
Homeseekers on the housing register can use Home-Link to see what properties are available, as can existing council and housing association tenants who wish to transfer to a different property.
Accommodation is allocated in accordance with the council's lettings policy. You may also like to read the letting policy summary document.
Applicants on the housing register have their housing needs assessed by the council and are allocated a housing needs 'band' based on their housing circumstances.
The highest band, for those with urgent needs, is Band A; the lowest band is Band D, for applicants who are assessed as already adequately housed. Most offers of accommodation will go to applicants in the higher bands.
Service standards and questionnaire
We wish to implement a number of service standards for the Home-Link service and would welcome your views on them. Please take a couple of minutes to fill out our Customer Service Standards Questionnaire
Read the draft Home-Link customer service standards.
Home-Link quarterly monitoring reports
Keep checking here for the most recent Home-Link monitoring reports.
Contact us
If you have any questions about the service, please contact our Choice-Based Lettings team at cbl@cambridge.gov.uk or on 01223 457917.
