Keeping your home secure

What you should do if you lose your keys or security-door fob key, or lock yourself out
 
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It is your responsibility to keep your property secure.

If you lose your keys or lock yourself out, you must call a locksmith and pay for the service.

If you use a security-door fob key which is damaged or faulty, we will replace it free of charge.

If you lose it, or you cannot return it to us for any reason, you will have to pay for the new one. These keys are expensive and take a few days to replace.

Last updated: Tuesday, September 2, 2008